Customer Testimonials

The following messages are just a sampling of the kudos letters I've personally received through the years for my data recovery work.  And yes, these are all REAL people and not just the fictional fluff you might see elsewhere on the web.  When you actually do your best work for people, there's no need for such disingenuous fakery.  I greatly appreciate everyone taking the time to offer me an honest appraisal.  You can also read some of these original reviews here.

Rob was very professional, extremely good at data recovery! Has done a lot of different recoveries for me and all were fantastic. I had tried other companies and Bonafide was the only one that could handle all my needs. Highly recommended!

Edward "Chef Ed" Fluck

Duluth, GA

November 15, 2019

 

 

I highly recommend Bonafide Data Rescue. Last month my external hard drive crashed out of the blue. I had everything on there. All of my own work for my business, my t-shirt design art, my client's work - everything. I do graphic and website design. I panicked and rightfully so.

I went to Best Buy's Geek Squad and they could not help me. I went to several computer repair places and they were not able to resolve the problem. I was told they partner with a company in California that can fix it bur would cost me upwards of $1600. I was beyond tears at this point and was more like sweating and hyperventilating at the thought of losing it all.

I began to search online and miraculously came across Bonafide Data Rescue. I called and spoke to Robert who was very impressive and assured me he had what it takes to fix the problem and at a cost better than anyone else I'd find. And he was less than an hour away from me. I met with Robert and explained the problem and gave him the damages device. In less than a few hours Robert was able to assess the problem and provide me with a professional quote for the repair that I was extremely happy with and at a fraction of the cost of everyone else I talked to.

Needless to say, all my data was saved and I was able to transfer the data to a new external hard drive as well as make several backups so this never happens again. Thank you Bonafide Data Rescue!!! You truly saved me.

 

Wesley Chenoweth

Grizzle Grafix

Athens, GA

October 26, 2019

 

HIGHLY recommend. We had ALL of our family pictures and videos on an older external hard drive for years. Wedding pics, baby pics, first step videos, first talking videos, ballet recitals, EVERYTHING!!! I thought it was time to make a 2nd copy on a newer external hard drive and when I went to copy all of our memories over, it just stopped working and the hard drive turned RAW. After trying everything, I thought I had lost all of our pictures and videos! I contacted Robert from Bonafide and he told me he would take a look and see if he could help.

 

I brought my hard drive over to him and he took the time and had the patience to work through a lot of issues with the hard drive and gave me updates throughout the whole process. After a few weeks he recovered pretty much ALL of my data. I cannot tell you how much I cried when I got home and saw all of the pictures and videos - 20 years worth that I thought were going to be lost forever. Thank you Robert and if you need data recovery, look no further!!!!

Molly House

Loganville, GA

August 26, 2019

 

 

 

Very professional, easy to work with. When I asked extra help, Robert was very willing to help additionally.

Jade Chu

Marietta, GA

August 25, 2019

 

 

Great Service and very reasonable cost for data recovery. Would highly recommend!​

Myles Fussell

Lawnside, NY

August 9, 2019

Extremely pleased with my experience. Price came in way below what those big name companies were charging, communication was excellent, work was fast, and he saved all my data from a physically damaged hard drive that I feared was unrecoverable. I hope I never need to do this again, but if so, I will go right back to Bonafide Data Rescue.

 

Scott Jeffries

Portland, OR

July 9, 2019

 

 

Rob - Final report - The pictures and documents have been rescued and uploaded to the cloud. You were spot on, 99% were fine, the only damaged ones were the very last set she moved from the camera to the hard drive. Well done. Thank you. You have a happy client.   I will keep your contact information for other who might need your service.

Byron & Teresa Billingsley

Seatac, WA

May 4, 2019

 

 

Awesome data recovery expert!

Gary Helm

Garyhelm.net

Cumming, GA

April 22, 2019

 

 

 

The experience of data recovery is only a good one when your key data is recovered. With the variety of today's data storage available, it's difficult to find a company that can cover them all. This company does it.

Thomas Machin

Mage Productions

Avon, IN

April 21, 2019

 

 

I lost 2 TB of data on a corrupted hard drive. This included 1200 photos of a wedding that the couple had not yet received. Robert identified the problem and recovered the corrupted files, all the while maintaining open and regular communication with me. He truly saved the day! I highly recommend his services.

Renard McGhee

Easley, SC

April 20, 2019

 

 

Bonafide Data Rescue receives 5 stars for excellent service, excellent communication (very rare these days), excellent response time, and was able to recover our data when another data recovery service was not able to recover our data. Thank you so much Bonafide Data Rescue!

Chris Owen

Forest, VA

March 5, 2019

 

 

 

Excellent data rescue company. Robert D is an utmost professional with clear communication, setting expectations and delivering to what he says. Absolutely delighted to have my data rescued from a very qualified and experienced individual who knows his stuff and genuinely wants to help people those in need. Thanks, Robert.

Vishal Shenoy

San Ramon, CA

January 27, 2019

 

 

Excellent service and communication. From beginning to end.

Sufiyan Patwa

Lawrenceville, GA

January 11, 2019

 

 

This is the second time that I've worked with Robert and both have been extremely successful! The first was with a hard drive and this past time was a micro SD card. Process was smooth with a quick turnaround time. Also pricing was fair. Definitely will recommend to friends and family. Thanks Bonafide Data Rescue!

 

Jeff McKenzie

Grand Blanc, MI

January 10, 2019

 

My experience with Bonafide Data Rescue was great. This is a very professional organization that kept me updated on the status of my project and was patient when I could not respond right away. I was able to get all my photos and documents back after my phone was damaged by water. Use this company with confidence.

 

Kristine Kohlbrecher

St. Louis, MO

December 19, 2018

 

 

Very knowledgeable and affordable company! The owner is a very nice and polite guy and took really good care of my data recovery needs for a great price! A flash drive crapped out on me with some important data on it and he recovered everything in a timely manner. I'll definitely be doing business with him again!

Brandon Owens

Lawrenceville, GA

December 4, 2018

 

 

I had erased 15 years of pictures and documents on my external hard drive.  Bonafide Data recovered everything. I like the way Robert kept me in the loop of what he was doing he also gave me some advice on backup software.

Doug Jones

Lawrenceville, GA

November 30, 2018

 

 

The service provided by Bonafide Data Rescue left me beyond satisfied. Robert wasted no time recovering the data from my broken flash drive. He kept me informed of the procedures that would be used, trying the least expensive options first. He delivered results well before his projected date and went the extra mile to provide the very best customer service.

Jimond Pugh

Loganville, GA

November 4, 2018

 

 

Robert Dwyer did an awesome job to help with my computer needs. He was responsive and provided a quick turnaround. I would use his services again.

Melissa Levy

Cumming, GA

October 23, 2018

 

 

I thought I had lost 20 years’ worth of personal data on an external hard drive. Robert was very persistent and was not satisfied with recovering “most” of my files. He tried another strategy and recovered all of my files. Very quick, and at a reasonable price. Thank you for all your help!

Dana McKee

Dacula, GA

October 2, 2018

 

 

Robert was the best! I had a 6 year old MacBook that had locked me out of my hard drive. He was able to recover all of my data. So happy to have all my photos and important documents rescued. He was so quick at such a reasonable price!! I brought him my laptop on a Thursday and it was complete the following Monday. 10/10 would recommend for all your data recovery needs!

Alexis Schuster

Alpharetta, GA

September 13, 2018

 

 

Great customer service.  Robert was such a big help.  Thank you!

Brenda Bahamonde

Lilburn, GA

August 31, 2018

 

 

Had a laptop with blue screen of death that I was unable to recover using MS tools.  Was concerned about handing my laptop with personal info, photos, etc. to an unknown service, so started asking people in IT field and finally found someone that recommended Bonafide.  Bonafide successfully extracted my data at a favorable price compared to quotes I was seeing online.

Jerry Jochim

Suwanee, GA

August 27, 2018

 

 

What a fantastic job!  Without your work, I would have had to spend years reconstructing my books and plays!''

 

Fern Overbey Hilton

Kingsport, TN

August 24, 2018

Robert has been helping me with my business for years, best at his job in the business 😊. Got me out of a lot of jams with client data recovery projects, and great guy 👍.

Russell Johnson

Mobile Tech Services

Bogart, GA

August 16, 2018

 

 

Bonafide Data provided excellent customer service and follow up. They went above and beyond what I expected. I would highly recommend them for your data recovery needs.

Reagan Givhan

Fairburn, GA

July 20, 2018

 

 

I originally contacted Robert based on a recommendation, but will continue to depend on his services because he proved to be knowledgeable, personable, and honest. I highly recommend Rob and Bonafide Data.


Ed Sauls

Gainesville, GA

July 6, 2018

 

 

I've known Rob for more than 10 years and he always done an outstanding job. He has recovered several hard drives for me over the years and has always been very professional and had a great recovery rate. He has always made sure to get all the files my customers needed. Good Luck with the new business!


Wes Dorsey
Forsyth Fix-It, LLC

Cumming, GA

June 20, 2018

 

We experienced very responsive service and our needs were absolutely met.

Mark Richardson

Web Industries

Suwanee, GA

June 18, 2018

 

 

Working with Bonafide Data Rescue to get my drive information back was AMAZING! They retrieved all my data within a few days and kept me updated with the progress. Even afterwards showed me how to pull my data! Thank you so much.​

 

Winnie Sahni

Sahni Enterprises

Cumming, GA

June 18, 2018

 

Thank you so much for all you were able to recover!  We are back up and running.  Everything breathed a sigh of relief when all the data was back in place, and available for access.  You guys are TOPS!!!

 

Mary Carr

Westside Schools

Jonesboro, AR

March 8, 2016

 

I've told everyone before what an excellent job you guys did with our original data loss, I'll be sure to include your spectacular help to the story.

Martin Zeccola

Trinity Tiles and Floors

Lawrenceville, GA

January 21, 2016

 

Just wanted to send you a big Texas "THANK YOU"!  The drive arrived and I couldn't be happier.

 
Pam Durham

Texas

October 2, 2014

 

A HUGE THANKS for your work!! I am so relieved to have my personal financial records restored!! Plus the hundreds of photos among other things.

Faith Lapp

Quaker City, OH

February 20, 2013

 

I'm happy to have my files back! While I've not verified that I have 100% back, I seem to have everything I wanted and haven't found anything missing, so you delivered on your promise and I'm very grateful.

 

Cokey Ellerbe

Atlanta, GA

January 15, 2013

 

It actually worked out well. One of the things I forgot to mention in my initial letter to you was that the recipient of this hard drive is also an EMS responder and Police Dispatcher in Union Beach (where 1700 of their 2200 homes were either fully destroyed or seriously damaged in some way). While her home was falling apart w/personal items floating out into the street & people were running out, she was helping in multiple capacities to assist others in need. So, needless to say, your extraordinary efforts have not been wasted and have truly gone to an extremely deserving person.

 

When my friend received the results of your hard work in the thumb drive (as well as a picture from the drive I framed for her), all she did was cry for about 5 minutes before she could even say anything! Based on that, I think it's fair to say she was ecstatic with it!

 

Thank you again for all of your efforts.

 

Mary Gilly

Hazlet, NJ

January 15, 2013

 

[This recovery was of a water damaged laptop that was washed underneath a house by floodwaters caused by Hurricane Sandy.]

 

“Robert - A colleague of mine was able to repair the hard drive, and I have successfully accessed my lost files. The image that you are saving for me can be destroyed.”

 

Thank you for your hard work and your patience. I appreciate the level of professorial rapid service and honesty that you have extended to me. Though I did not use your service, I would certainly recommend your company to anyone who finds themselves in situation I was in.

 

Marco Fedeli

Atlanta, GA

June 12, 2012

 

Robert - Just a note of thanks for all the hard work from you and your staff to recover CSC’s data.  It was with much joy last night that I restored the data to their financial database and to their working directories.  Today they confirmed that everything was back in place for the last 40 days and we were only missing one day of the database (it had backed up at 2am and went down later that day at 4:15 pm).  They spent today recovering that one day before starting input again.

 

I am also glad that we met personally.  Please feel free to send me a reseller agreement and to stay in touch.  I really would like to have you come speak at some of the groups and conferences that I am a part of here in the area.

 

Michael Barker

C4 Group, Inc.

Columbus, GA

August 3, 2010

 

Hi Robert - I just wanted to take a second to thank you so very much for recovering my files so quickly and efficiently!!  I cannot tell you how excited I am to have everything again!!  I'll go through everything more thoroughly over the next week or so, to be sure there is nothing missing. Thank you again - I hope you have a wonderful weekend!!

Hillarie Collins

Blacksburg, VA

May 21, 2007

Hey Robert.  Those files all look great.  That's exactly what I needed, thank you.  You can tell the lab to finish the recovery.  I appreciate the amount of effort you and your company have put into this project. I will always consider you first for future business and will recommend you to anyone looking for your services.  Thanks again.

 

Scott Wesley Simpson

Matthews, NC

April 18, 2007

 

Dear Robert.  We will likely never meet, but I owe you my profound gratitude.  I am so grateful to you for your willingness to see how important this was to me and to keep trying when all else looked grim.  It would have been so easy for you to say, “Sorry ... we really tried everything.”  Because I would have had no choice but to accept that.  If you ever have wondered if what you do makes an impact in people’s lives — you can be assured that it does.  You were truly an answer to prayer.  Many, many thanks.

Marianne Richmond

Minneapolis, MN

September 20, 2006

 

Robert Dwyer went way above my expectations. He spent a lot of time with me and finally got me through the worst. The remade the data disk and I was able to get out with 98%. We were set back a couple of days, but managed to survive.

 

I thought the original quote was awfully high, still do. Was it worth it? Yes, Yes, Yes.

 

They did more than I ever expected, and it was well worth it. To rebuild that much would have taken months, not counting the part we could restructure. Plus most of the cheaper services would require shipping the drive out of the country.

 

All of this occurred on 5/04/06 and was over and normal late evening 5/08/06.  I should have been as prompt with this comment as they were with the recovery.  Thanks for a job well done.

 

James Lint

Lint Security

Gainesville, GA

June 21, 2006

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